As a consumer of P&C insurance, it is in your interest to find a suitable P&C broker to handle your business. You have the responsibility to provide fair and honest information about your P&C insurance needs. If you do not fully disclose your needs, it is possible that the P&C broker may unknowingly offer products which are not suited to your P&C insurance requirements.
You may want to take the time to meet with several P&C brokers to find the right person for your particular needs.
In your dealings with a P&C broker, you should always seek further information if you do not feel comfortable with your level of understanding of products or services that you are purchasing. Asking questions will help you avoid any potential misunderstandings regarding the information that is being presented to you.
This document sets out basic principles of fair transactions which you, as a consumer, should expect when you buy P&C insurance.
Your interests come first, before the interests of P&C brokers and the companies they deal with.
If you choose to have a P&C broker, you should expect to have your P&C insurance needs assessed by that individual and, when he or she makes a recommendation, to be offered products that meet your needs.