We have a high-performing, team-oriented culture and our people are our greatest asset, coming from diverse backgrounds and bringing a wealth of perspectives to their roles. Our corporate values clearly define the behaviours that matter most in our culture and encourage individuals to lead, inspire, and innovate from any seat, in any role.
NEWS
Severe Weather Update
August 22, 2025
Many provinces are experiencing severe weather conditions. If you are a Pembridge customer and you need to report a claim or require assistance with a mandatory evacuation, contact us via one of the following options:
Promise Line Alberta: 1-800-661-1577 or 403-974-8700
Promise Line Ontario: 1-800-387-0462 or 905-477-5550
Promise Line Atlantic: 1-800-561-7222 or 506-859-7820
Important advisory: Work disruptions at Canada Post may delay important communications from Pafco. It may also impact your ability to make payments via mail. Find out more about alternativepayment methods or please ask your Insurance Broker. You can also contact your Insurance Broker to check your policy, make a claim get your pink card, pay your bills, and more.
Alberta Wildfires
May 8, 2025
Alberta is experiencing an early start to the wildfire season due to ongoing dry and windy conditions across the province.
If you are a Pembridge customer and you need to report a claim or require assistance with a mandatory evacuation during this time, contact us via one of the following options: